Transform your understanding into impactful outcomes using the truView dashboard
- Manage CX baselines with internal teams
- Single dashboard view
Enhance your approach to planning, CX baselining and executing customer experience initiatives.
truCX provides a single customer experience optimization platform where you can manage your CX initiatives across all teams.
Quickly organize your data
Launch your CX initiatives successfully by prioritizing, implementing, and monitoring your journeys through the truView dashboard. Once you’ve defined your truMoments journey and set your timelines, seamlessly transition to sending invites to all your teams. This shared understanding fosters better communication and collaboration across teams and stakeholders .
Illuminate your path to CX capabilities and priorities with truView
Gain a full picture of your account, with enhanced visualization of real-time insights from both active and historical journeys.
truView highlights
- Create your journeys
- Prioritize your journeys timelines
- Single view of your CX action items
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Send out invites to all teams,
departments and stakeholders
How the truView dashboard helps customer experience professionals
Easily view your dashboard to see active and completed journeys
Centralize and prioritize CX journeys in single pane of glass
Help cross-functional teams and external users collaborate on CX journeys
Visualize all your active journeys by their name for a status view
Set goals for scoring on your report cards, and then easily pinpoint to top priorities and trends
Leverage stakeholders insights from across the CX teams at all levels within the organization
Quickly capture your CX data driven insights without being or needing an analyst. No third party BI tools needed
Easily and securely share actionable information throughout your organization