truCX is a purpose-built discovery platform that helps technology buyers align stakeholders, simplify planning, and turn insights into clear, actionable requirements — enabling smarter, faster decisions.
- Rooted in technology discovery
- All-in-one and scalable
Trusted by organizations and consultants alike, truCX accelerates the path from insight to action by enabling teams to conduct deep, interactive discovery across critical technology domains — from AI readiness assessments to technology capability alignment and future-state digital planning. Designed to enable organizations to gather input across departments, surface cross-functional alignment, and generate real business requirements — fast.

truCX is a discovery engine that simplifies complex technology planning, empowering organizations to move forward with clarity and confidence.
Dashboard
- View your subscription
- Manage users and roles
- View key insights
- Download the app

Dashboard-Moments
- Start your journey
- Measure your progress
- Edit the team’s journey
- Access each CX framework

Dashboard-Insights
- View scorecards
- View current functional charts
- View Phasing charts
- Sentiment analysis

Dashboard-WorkspaceHub
- Access ROI templates
- Discovery templates
- Leverage CX templates
- View all capability resources

Structured discovery across the enterprise technology stack — streamlining input, surfacing priorities, and generating actionable requirements in record time.


truCX unites teams by gathering their thoughts and ideas within the organization
The evolution of technology is occurring at an unprecedented pace. Successful brands in today’s market recognize the importance of constructing a technology strategy and perceive tech as a cultural catalyst for change. It involves understanding your current capabilities, baselining them, and then charting a path forward while continually engaging key internal teams and stakeholders on your journey.
So how are these brands making the shift?
Who is truCX?
truCX is a purpose-built discovery platform built around moments, insights, and a workspace hub. By surfacing key insights from cross functional teams and stakeholders, your organization will drive real-time intelligence, and take the right actions at the right time to trend highest priorities and needs to improve the technology decision making across your organization.
Deep technology expertise; built on solid experience and powered by Microsoft
The biggest advantage of Microsoft’s Power Platform is its ability to democratize app development, automation, and data analytics, enabling organizations to be more agile, responsive, and productive in addressing their business challenges.
Business Intelligence & Insights
Application Development
Unified Data & Security
Technology Platform
Would you like to become a truCX partner?
Enhance your expertise in Tech Decisioning by expanding your learning through truWorkspace Hub.
By expanding their horizons, brands can unlock the art of the possible and achieve remarkable outcomes. Successful brands understand that technology adoption and change is not solely the responsibility of a dedicated team. They embed a customer-centricity culture throughout the organization, starting from the top with C-level executives and extending to front line employees. Every individual plays a role in delivering exceptional experiences.